Privacy policy

Last updated: August 23, 2025

We take your privacy seriously—but we don’t believe privacy policies have to be overwhelming. This document explains how we collect, use, and share your information when you visit or shop with us. If there’s ever a conflict between this and our Terms of Service, this policy takes the lead on anything related to your personal data.

What We Collect

We collect information you provide directly, such as your name, email address, shipping and billing details, payment information, and account preferences. We also collect information about what you browse, add to your cart, or purchase, as well as basic device and browsing data to help us improve your experience.

Where It Comes From

Your information comes from three main places: directly from you (when you place an order or contact us), automatically through cookies and similar tools (when you browse our site), and from our trusted service partners who help us run Hygleam smoothly.

How We Use It

We use your information to process and deliver orders, personalize your experience, manage your account, and handle returns or customer support. We may also use it to send updates or marketing messages (only if you’ve opted in), keep your account secure, prevent fraud, and comply with legal requirements.

Who We Share It With

To keep things running, we share your information with trusted partners such as Shopify, payment processors, and shipping services. We may also share limited data with marketing partners if you’ve agreed to it. In rare cases, we may share information if required by law or as part of a business transfer.

Shopify’s Role

Hygleam is powered by Shopify, which means your information is also shared with them so they can help us deliver our services. You can read more about how Shopify uses your data in their own privacy policy.

Third-Party Links

Our site may link to other websites. These sites have their own privacy policies, so we encourage you to review them separately.

Children’s Privacy

Hygleam is not intended for children, and we do not knowingly collect data from minors. If you believe we’ve collected information from someone underage, please contact us and we’ll make it right.

Security & Retention

We take reasonable steps to keep your information secure, but no system is perfect. We keep your information only as long as necessary—for your account, for business operations, or as required by law.

Your Rights & Choices

Depending on where you live, you may have rights to access, correct, delete, or limit how we use your data. You can also opt out of marketing at any time using the unsubscribe link in our emails or by contacting us directly.

International Transfers

Because we work online, your data may be stored or processed in countries outside your own. When required, we use safeguards to make sure your data is protected wherever it’s handled.

Updates to This Policy

We may update this privacy policy occasionally. If we make significant changes, we’ll update the “Last updated” date and post the new version here so you’re always informed.

Contact Us

If you have any questions about your privacy or want to exercise your rights, please reach out to us at [email protected].